Reception Administrator Full Time

Harris Federation

We are looking for a Receptionist Admin Assistant to be the first point of contact for all visitors, staff and students at Harris Academy Battersea. You will assist in the management of the reception area as well as providing administrative support in order to contribute to the smooth running of the academy.

About Us

Harris Academy Battersea will be in its 9th academic year in and has established itself as one of the highest performing schools in London, judged to be Outstanding by Ofsted in 2018. In 2017, the Academy was awarded the, ‘Evening Standard School of the Year’ as well as being named as one of the Sunday Times, ‘Top 20 Schools’ in the country. We are immensely proud of our students’ achievements at Harris Academy Battersea, where progress measures (1.08, 1.47, 1.22, 0.92, 1.39 and 1.36 P8) defy expectations. This is achieved through high expectations, a high-quality curriculum, brilliant teaching with each teacher wanting to get better every day and, most importantly, an embedded culture that drives every decision in the school. This culture is embedded at the Academy through the core values of, ‘knowledge, resilience and integrity’ leading to high aspiration, high motivation and outstanding outcomes.

Main Areas of Responsibility

Your responsibilities will include:

• Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers.
• Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures.
• Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required.
• Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times.
• General administrative duties such as typing, photocopying, filing, collation and distribution of post.
• Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date.
• Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary.

Qualifications & Experience

We would like to hear from you if you have:

• Educated to GCSE level or equivalent
• Competent in the use of Microsoft Office packages
• Proficient in the use of computers and databases
• Previous experience in an administrative or front office/reception role
• Demonstrable customer service experience

For a full job description and person specification, please download the Job Pack.

Next Steps

If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.

Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.

We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Professional Development & Benefits

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan including access to a virtual GP, electric car scheme, 26 days’ annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.